CustomerService

Customer Service 

We're not just fine wine specialists, we're ambassadors too. If there is something you would like to know about a particular wine, or if you're not quite sure what you're after, we're more than happy to help. And do forgive us if we come across as outspoken and opinionated from time to time, it's just a reflection of our sheer passion.

Plus, we know the needs of your business when it comes to providing you with the wine and other drinks or even snacks for your business event.

Our services

Glass and Ice Tub Hire

We offer glass and ice tub hire** with all orders. We stock wine glasses, sparkling wine glasses and tumblers. We will supply glassware in relation to the amount, and style, of products purchased from us. Glasses should be rinsed out prior to collection by us.

Although this is a add on service we offer our clients, there are some charges we have to apply from time to time. Please see these costs below:-

Hiring Cost $10.00 per tray
Pick up returning glasses and goods $29.00 per order placed
Broken glasses $3.00 per glass
Dirty glasses $10.00 per tray
Late return of hire glasses $10.00 per tray, per day
Lost Ice Tubs $25.00 per tub

** Glassware is provided in trays of 20 in NSW and in trays of 18 in QLD and VIC.

Special Delivery services

Standard Delivery next business day to metro areas for orders placed by 3pm
Cold and Time Specific Delivery Sydney, Melbourne and Brisbane.
Urgent Delivery same day delivery Sydney, Melbourne and Brisbane for orders placed by 11am.

Find out more about our Delivery and Handling services.

CLIENT LOG IN

 

DELIVERY

Showing products for delivery to

More info

Why is this important?
Our range at Vintage Cellars Corporate Services can vary from state to state and as such it is important for you to select the state that you would like your order to be delivered to so that you are able to browse/search through the correct range of products available for delivery to that state and so we are able to deliver to you by the next business day.

If you're ordering a gift, please select the state where the recipient resides.

 
 

WARNING - VIC Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700).

NSW Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

WARNING - WA Liquor Control Act 1998: It is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.

WA: Licence No. 6030003046. Type of licence - Liquor store. Name of licensee - Liquorland (Australia) Pty Ltd. Address - 95 Nicholson Road, Shenton Park WA, Telephone number 08 9381 6555.

 

All orders are processed and distributed by Liquorland Australia Pty Ltd ABN 82 007 512 414. Our offers are transmitted from our licensed premises at 388 Military Road, Cremorne, NSW 2090 (Licence number 3LIQP700350741).

Use of this website signifies your agreement with our Terms and Conditions and Privacy and Security Policy. Delivery and Handling charges apply to all products sold unless otherwise specified.